Professional Services
BCC’s Professional Services department is committed to delivering the advanced support and educational opportunities needed to succeed and prosper in today’s competitive mailing environment. With on-site, regional and online sessions available, our Professional Services are designed to flexibly meet the most demanding schedule and budget needs.
On-Site and More
From customized Classroom Workshops to on-site training, process analyses and more, BCC’s Professional Services team can assist your company in converting to Mail Manager or Mail Manager Full Service, adapting to postal changes and other performance issues.
Classroom Training
BCC offers Classroom Workshops that provide new and experienced users alike with instruction appropriate to their levels of experience. These Workshops can elevate anyone’s Mail Manager “IQ,” and help users optimize their use of BCC’s products. These sessions are offered at the Standard, Advanced and Power Workshop levels.
Express Learning Sessions (ELS)
BCC also offers complimentary hour-long Express Learning Sessions (ELS), in an online tutorial format, to help you optimize your efficiency and profitability on specific software features. In just an hour, Express Learning Sessions provide Mail Manager customers high-impact training in a live, online environment.
To learn more about Professional Services, Classroom Workshops or ELS classes, please e-mail us or call (800) 624-5234.
"Great class!! Cleared up all of the questions about how to use the software. I would definitely recommend this class to others."
Josh Dalton
PESI Healthcare
– Eau Claire, WI
“I felt that every question I asked I received an answer that helped me. Going through the exercises if I didn't understand something it was shown and helped immediately.”
Michael Kokiel
All Direct Mail
– New Britain, CT
“The amount of information that I received in BCC’s training is invaluable. Our trainer took the time to answer each individual question and made sure we all understood the question that was being asked as well as the answer that was given. I would definitely recommend this class to anyone who is considering taking the course. It will prove to be an invaluable tool.”
Alex M.
Think Patented Printing Inc.
– Dayton, OH
“I am thoroughly impressed with the performance, not to mention the ease of use, of BCC’s remote encoding.”
Shaun W.
Transcontinental Printing - RBW Graphics
– Owen Sound, Ontario
“I wanted to take time out and thank the customer service reps in Data Services for all the help they gave me over the past two days regarding ARS. BCC Software continues to back their product with the best customer service and tech support around. Your efforts are very much appreciated.”
Mike H.
Jart Direct
– Anaheim, CA




