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Certified Support is what sets us apart.
Each member of the BCC Software Customer Support team is a USPS® Certified Mailpiece Design Professional. This expertise enables our staff to be advocates for your business. They don’t just know the software. They also know the mail.
With any BCC Software product, you can expect
Access to our U.S. – based call center
To speak to a support representative that has an average six years tenure with BCC Software and is a USPS® Certified Mailpiece Design Professional.
To be provided with additional education resources like an active Customer Portal, monthly eBulletin, and customer-exclusive conferences.
It’s time for a better experience with your mailing software provider.
“I pride myself on my ability to help our customers,” said Douglas Gill, a 10-year veteran of BCC Software's Customer Support team. “By keeping my knowledge of best mail practices up-to-date I can be comfortable that I am giving my customers the information they need to properly prepare and enter their mail without issue, and get the best postage savings possible.”