Company Leadership

Chris Lien, President

Chris Lien, President

Chris Lien is president of BCC Software, and has been active in the mailing industry for over 20 years. During that time, he authored several software solutions utilizing Mail.dat for electronic auditing, distribution and logistics planning, palletization, and electronic postage payment. He has been heavily involved in industry associations such as the Association for Postal Commerce, EPICOMM, Alliance of Nonprofit Mailers, and Idealliance. Mr. Lien also serves as the elected Immediate Past Industry Chair for the Postmaster General’s Mailers Technical Advisory Committee.

Mr. Lien has spoken at numerous conferences and events such as the National Postal Forum, Mailcom, Graph Expo, and many Postal Customer Councils. He is a frequent author of industry articles related to address quality and has hosted many online webinars. Mr. Lien holds a Bachelor of Science degree in computer science from the University of Minnesota.

Jim Mann, VP Operations

Jim Mann is Vice President of Operations.  Jim has been with the company since 1996 holding leadership roles in Customer Services, Information Technology,  Engineering and Professional Services.  Jim received an MBA from Saint John Fisher school of business in in 2005.

Eric Narowski, Chief Financial Officer

Eric Narowski is the Chief Financial Officer at BCC Software. He is a senior financial executive with more than 20 years of progressive financial experience. Prior to joining BCC Software, Eric was Chief Financial Officer of Harris Interactive, a global internet market research firm widely known for The Harris Poll. He has a Bachelor of Science degree in Accounting from the State University of New York at Geneseo and is a New York State Certified Public Accountant.

Shawn Ryan, VP Product Strategy

Shawn Ryan is the Vice President of Product Strategy at BCC Software. He is an experienced executive specializing in marketing and product development. Shawn's background in product marketing is rooted in technology, having developed products and marketing strategies in growing SaaS industries that include eLearning and online / digital photo. Today he combines that experience with his marketing agency background and knowledge of direct communications to lead BCC Software's strategic growth initiatives.