BCC SOFTWARE
USER CONFERENCE

90 DAYS UNTIL NASHVILLE!

The Information Exchange conference is two parts this year, a series of virtual sessions and a llve conference hosted in downtown Nashville! The virtual sessions feature 12 product-centric deep dives, a product vision and roadmap session, two industry solutions provider presentations (Solimar Systems & Direct Logistics), and a partner panel session. The live conference is hosted in Nashville this year at the Hutton Hotel downtown. The focus of the live conference is to host multiple series of executive cross-collaboration sessions for attendees to cross-engage with one another regarding subjects like workflow automation, simplification, efficiency, increasing/improving the ROI of your campaigns, campaign tracking, AI, and much more. AND - we wrap it all up with LIVE MUSIC AND A CRUISE ON THE CUMBERLAND!

Gold Sponsors

Special thank you to our Gold Level sponsors. Each have their own Virtual and Live interactive sessions. Check them out in the agenda below!
Live Conference · August 10–13, 2026 - VENUE: THE HUTTON HOTEL IN DOWNTOWN NASHVILLE

Live Conference Schedule

Information Exchange was founded and built upon bringing together professionals across many industries for dedicated time of networking, solution exchanges, challenge discussion, and learning experiences.

Our live conference is dedicated to enhancing this experience for all participants in 2026. Hosted in Nashville at the Hutton Hotel downtown. The live conference runs all day Tuesday and Wednesday and half of Thursday, concluding with a USPS keynote presentation and a product vision roadmap for 2026-2028. The focus of the live conference is to host multiple series of table talks for attendees to cross-engage with other attendees, networks, and solutions providers regarding subjects like workflow automation, simplification, efficiency, increasing/improving the ROI of your campaigns, campaign tracking, AI, and much more. It truly an exclusive, industry-leading information exchange event in every sense. 

 Attendance is very limited. Submit your request to attend and we’ll be in touch shortly to coordinate with you!

Reserve Your Live Ticket
10
executive workflow, automation, and ROI sessions
6
Product, Industry, & Roadmap Deep Dives
ALL-DAY
Networking, Dining & Cocktail Hour Amenities included
6+
Industry Solutions Providers & BCC Software Partners!
LIVE
Music & Entertainment in Downtown Nashville!

Time:

Function:

Description:

TIME:
5:00 PM - 7:00 PM
FUNCTION:
Checkin & Cocktail Hour
DESCRIPTION
Confirm registrations, pick up your customer appreciation kits, mix and mingle, and settle in for an incredible 2 1/2 day experience!
Request Ticket
Seminars, event details, and inclusions are subject to change. More details to come.

Time:

Function:

Description:

TIME:
8:00 AM - 10:00 AM
FUNCTION:
Breakfast and Welcome Session: Industry Update, Future Focus, Event Structure
DESCRIPTION
Delivering Tomorrow, Today. What Next is Now really means, how BCC Software, partners, and industry thought leaders are transforming and redefining the landscape of direct mail.
Request Ticket
TIME:
10:00 AM - 10:45 AM
FUNCTION:
Opening USPS Representative Keynote Address
DESCRIPTION
Keynote: Earl Johnson, United States Postal Service

We're honored to welcome Earl L. Johnson Jr. to the Information Exchange stage in Nashville. Earl is a USPS executive with deep roots in the addressing, geospatial, and mailing technology side of the Postal Service — the disciplines that quietly power everything our industry does, from list hygiene to drop-ship precision to campaign performance.

Over the past several years, Earl has led some of the most consequential teams in USPS's addressing and technology organization, including roles directing Addressing and Geospatial Technology and, most recently, Address and Retail Technology Services. In these roles, he has overseen the products and services that mailers rely on every day — the Address Management Database, CASS, geospatial tools, and the data infrastructure that helps the Postal Service and its commercial partners drive efficiency at scale. He is a graduate of Alcorn State University and has completed the USPS Managerial Leadership Program, the Advanced Leadership Program, Lean Six Sigma, and PMP training.

In his keynote, Earl will share a USPS perspective on where the mailing industry is heading — what's changing in addressing and address quality, how geospatial and data technologies are reshaping operations, and how mailers can position themselves to take advantage of what's next. Paired with the product vision and roadmap session that follows, Earl's address sets the stage for the most important conversation of the conference: how we, together, build the next chapter of effective, efficient, ROI-driven mail.
Request Ticket
TIME:
11:00 AM - 11:45 PM
FUNCTION:
BCC Software Strategic Partner Presentation
DESCRIPTION

The 2026 Surge: Postal-Aware LTL™ Strategy for Election Mail, Marketing Spikes, and Beyond

2026 is a mid-term election year — and everyone in the room knows what that means for capacity, scheduling, and SCF/DDU drop-ship windows. This session takes a candid look at the year ahead: where the volume pressure points are, how to lock in capacity early, how to avoid the carrier confusion and missed-window scenarios that derail campaigns, and what Direct Logistics is doing to expand into Freight-of-All-Kinds (FAK) and ground/parcel to support the industry’s evolving needs. We’ll cover the SCF vs. DDU decision framework, when expedited or full truckload makes more financial sense than LTL, and how to use real-time tracking data to defend campaign timelines with clients. The session closes with a table-talk segment where attendees compare their own 2026 capacity plans, drop-ship pain points, and election-mail readiness — exactly the kind of cross-industry exchange Information Exchange is built for.

Request Ticket
TIME:
12:00 PM - 1:00 PM
FUNCTION:
LUNCH
DESCRIPTION
Open dining and networking time in the ballroom
TIME:
1:00 PM - 4:15 PM
FUNCTION:
Ignite In Action - Best practices for automating repetitive workflows
DESCRIPTION
Discover how BCC Ignite can transform your mailing operations by automating complex workflows, reducing errors, and unifying multiple processes under one powerful platform. See how high-volume mailings can streamline operations, scale efficiently, and unlock new levels of operational performance.
Request Ticket
TIME:
FUNCTION:
OmniChannel and ROI: USPS Mail Advantages in Practice – Real success stories and hurdles
DESCRIPTION
Explore how combining physical mail with digital channels can deliver a measurable lift in customer engagement, conversion rates, and overall campaign ROI. This session dives into strategies, metrics, and real-world examples that show how to track, analyze, and optimize cross-channel performance for maximum impact.
Request Ticket
TIME:
FUNCTION:
Workflow Benchmarking – How does your efficiency stack up?
DESCRIPTION
This session helps executives take a close look at their current mailing and marketing workflows to identify bottlenecks, inefficiencies, and opportunities for improvement. Learn how to benchmark operations against industry best practices, leverage key performance metrics, and implement strategies that streamline processes, optimize resources, and maximize overall efficiency.
Request Ticket
TIME:
FUNCTION:
Track, Trace, Transform: Deep dive on TNT
DESCRIPTION
This executive-level session provides a deep dive into BCC Track N Trace™ (TNT) and how real-time mail visibility data can be used to drive smarter logistics, more effective marketing campaigns, and stronger customer engagement. Explore how insights from TNT can uncover operational bottlenecks, optimize delivery performance, and inform strategic decision-making across the enterprise.
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TIME:
FUNCTION:
Executive Roundtable: The Future of Mail + Marketing Integration
DESCRIPTION
Interactive “strategy room” where execs discuss industry shifts, AI adoption, and regulatory pressures. Includes live polling on top strategic priorities, with results revealed in real time. Identify top challenges, then collectively design integration roadmaps. Outputs shared at the closing session.
Request Ticket
TIME:
4:15 PM - 5:00 PM
FUNCTION:
Partners & Platforms: Ecosystem Engineering for Growth
DESCRIPTION
Moderated panel with Solimar Systems, Direct Logistics, BlueCrest, and Quadient, Sylvamo (and others)—but interactive. Attendees are invited to “map their ecosystem” in real time, with facilitators guiding how integrations can reduce redundancy and accelerate outcomes.
Request Ticket
TIME:
6:00 PM - 10:00 PM
FUNCTION:
Dinner & Live Event in Music City
DESCRIPTION
Dinner and Live Music event at the Analog Music Venue!
Seminars are subject to change. More details to come.

Time:

Function:

Description:

TIME:
8:00 AM - 9:15 AM
FUNCTION:
Breakfast and Day Kickoff Session
DESCRIPTION
Open dining and networking time
Reserve Event Ticket
TIME:
9:15 AM - 12:15 PM
FUNCTION:
Table Talks
DESCRIPTION
Table talks centered around multiple cross-talk micro groups where users break down and analyze the following potential topics.
TIME:
9:15 AM - 9:55 AM
FUNCTION:
Product & Partner Perspectives – Driving Product Evolution
DESCRIPTION
  • Customer Wishlist Session — An open feedback table where users share what they’d love to see next from BCC.
  • Voice of the User — Roundtable on how customer input directly informs product development cycles.
  • Integrations in Action — Open conversation about how customers are leveraging partner integrations to drive business outcomes and workflow efficiency.
Reserve Event Ticket
TIME:
10:00 AM - 10:40 AM
FUNCTION:
Platform Power & Product Integration: Connecting Data, Delivery, and Decision-Making
DESCRIPTION
  • The Integration Equation — How customers are leveraging multiple BCC platforms (Ignite, Architect, REACH, TrackNTrace) for seamless data and workflow management.
  • OmniChannel in Motion — Practical discussions on linking physical and digital engagement strategies using upcoming OmniChannel services.
  • APIs & Automation Roundtable — Peer-to-peer exchange on best practices for API-driven integrations and workflow customization.
Reserve Event Ticket
TIME:
10:45 AM - 11:30 AM
FUNCTION:
Executive Vision & Industry Acceleration: The Future of Mail Tech & Data Strategy
DESCRIPTION
  • Navigating the Industry Shift — Discussion on evolving postal trends, data compliance, and omni-channel growth.
  • Leaders Unplugged — Fireside-style small group chats with leadership about innovation culture and decision-making.
  • Accelerating Together — Table talk on strategic partnerships, integrations, and co-development opportunities.
Reserve Event Ticket
TIME:
11:35 AM - 12:15 PM
FUNCTION:
Applied Strategy & Innovation in Action: Translating Insight into Implementation
DESCRIPTION
  • From Idea to Execution — Peer-led dialogue on bringing data-driven strategies to life.
  • Innovation Roundtable — Collaborative discussion on testing, scaling, and measuring innovation impact.
  • Strategy in Motion — Cross-functional brainstorming on applying conference insights back in attendees’ organizations.
Reserve Event Ticket
TIME:
12:15 PM - 1:15 PM
FUNCTION:
LUNCH
DESCRIPTION
Open dining and networking time
TIME:
1:15 PM - 2:00 PM
FUNCTION:
BCC Software Strategic Partner Presentation
DESCRIPTION
From Hours to Minutes: Driving ROI Through Workflow Automation & Post-Composition Control

The fastest path to ROI in print and customer communications isn't a new press — it's better control of what happens between composition and delivery. In this session, Solimar Systems shares a practical, results-first look at how organizations are using post-composition, PDF optimization, and end-to-end job tracking to recover capacity, eliminate rework, and tighten campaign performance. Expect concrete benchmarks (think 100% ROI case studies and 24-hour-to-1-hour turnaround improvements), a candid look at where automation succeeds and stalls, and a guided table-talk segment where attendees compare notes on their own workflow bottlenecks, tracking gaps, and AI readiness. Built for cross-industry exchange — bring your toughest workflow challenge.
Reserve Event Ticket
TIME:
2:15 PM - 3:15 PM
FUNCTION:
Customer Success Panel & Strategy Session: Customers who use Solimar Systems + BCC Software Show Measurable ROI, Real Workflow Transformation
DESCRIPTION
Hear directly from a Solimar Systems and BCC Software joint customers about their before-and-after of bringing intelligent workflow automation into their operation. From the manual processes and bottlenecks that defined "before," to the visibility, consistency, and measurable ROI that define "after" — this segment trades vendor talk for an honest customer perspectives. Topics include using strategic & responsible AI to enhance the customer experience, the business cases that got it funded, what went smoothly, what didn't, and the lessons that would have saved time in hindsight. Attendees will leave with a realistic blueprint for evaluating, justifying, and rolling out workflow automation in their own environments.
Reserve Event Ticket
TIME:
3:30 PM - 4:30 PM
FUNCTION:
Vision Workshop: Designing your Ideal Future Tech Stack
DESCRIPTION
A hands-on customer experience design lab session where you can envision and shape the future of your enterprise mail and marketing technology stack. Participants will sketch or digitally model their “ideal mail tech stack” from present through 2028, incorporating automation, data integration, omnichannel workflows, and cloud-native solutions.
Reserve Event Ticket
TIME:
6:00 PM - 10:00 PM
FUNCTION:
An Evening Aboard the General Jackson: Casino Night on the Cumberland
DESCRIPTION
Trade the conference floor for the paddlewheel as we set sail for a beautiful summer night cruise down the Cumberland River aboard the General Jackson, one of the largest showboats ever built and an icon of the Nashville skyline. With its grand Victorian design, multi-level decks, and panoramic views of Music City after dark, the General Jackson sets a one-of-a-kind backdrop for the marquee social event of Information Exchange 2026.

The night brings together everything the conference is built on — connection, conversation, and a little friendly competition. Enjoy a dinner and full-service bar as the city lights shimmer across the water, then try your luck at the tables during a custom casino night staged just for Information Exchange attendees. Blackjack, roulette, craps, poker — all the action of a Nashville casino floor, none of the risk, and plenty of prizes in play. Whether you're chasing a winning hand, swapping insights with a tablemate over dinner, or just soaking in the skyline from the open-air deck, this is the kind of evening that turns colleagues into long-term connections. Comfortable cocktail attire recommended. Doors close at the dock — don't miss the boat.
Reserve Event Ticket
Seminars are subject to change. More details to come.

Time:

Function:

Description:

TIME:
8:00 AM - 9:00 AM
FUNCTION:
Breakfast
DESCRIPTION
Open dining and networking time
Request Ticket
TIME:
9:00 AM - 9:45 AM
FUNCTION:
Closing USPS Representative Keynote Address
DESCRIPTION
Keynote Speakers TBD
TIME:
10:00 AM - 10:45 AM
FUNCTION:
Golden Nugget Strategy Session: “What’s Next Is Now”
DESCRIPTION
The final executive seminar before closing announcements. Participants co-create a short “next moves” strategy framework—how to modernize workflows, unlock ROI, and act on the conference’s insights immediately.
TIME:
11:00 AM - 11:45 AM
FUNCTION:
2026-2028 Onward Vision
DESCRIPTION
Join BCC Software leadership for an interactive discussion on how the company is evolving its products, services, and strategic approach in close collaboration with customers and partners. Executives will explore real-world use cases, share challenges and opportunities, and co-create ideas for maximizing the value of where BCC Software’s ecosystem is headed—uncovering how new integrated solutions can drive innovation, efficiency, and competitive advantage.
Seminars are subject to change. More details to come.
Virtual Event · August 4–7, 2026

Virtual Session Schedule

To maximize the effectiveness and accessibility of Information Exchange, we are hosting 16 exclusive virtual seminars. Seminars have limited seating and are reservation only. Reserve your tickets below.

Attendees can register for an All Access Pass for all 16 sessions ($200 value) or reserve seats for individual sessions ($35 each). Register below.

16
comprehensive info segments covering product & workflow topics
2
Industry Solutions Provider Presentations
1
moderated cross-engagement partner Q&A panel
12
Product & professional service deep-dives

Time:
(70-mins)

Session:

Description:

TIME:
11:00 AM
SESSION:
Future-Proofing Your Mailing Operations
DESCRIPTION
Explore how BCC Software is evolving its suite of products to improve efficiency, automation, flexibility, and scalability into the modular, cloud-based future. Discover the strategic direction for increased integration and what this shift means for enterprise-level mailing environments.
Register
TIME:
1:00 PM
SESSION:
SOLIMAR: Intelligent Automation in Action: Inside the Solimar Chemistry™ Platform
DESCRIPTION

Print and communications operations are drowning in manual touches, legacy data streams, and disconnected tools. In this product-centric session, Solimar Systems walks through how the Chemistry™ workflow platform delivers Intelligent Automation across the full lifecycle — preflight and make-ready, PDF optimization with ReadyPDF, post-composition with Rubika, automated workflow orchestration with SOLfusion, and real-time job visibility with SOLitrack. Whether you’re running transactional, direct mail, or in-plant operations, you’ll leave with a clear picture of where automation can pay off fastest.

Register
TIME:
2:30 PM
SESSION:
Streamlining USPS Promotions & Informed Delivery with BCC Impact
DESCRIPTION
A product-centric walkthrough of how BCC Impact takes the complexity out of USPS Promotions and Informed Delivery enrollment, pre-approval, and campaign submission. We'll demo the end-to-end workflow—from getting your CRIDs correctly enrolled through the BCG (including the Mail Owner-level requirement for Integrated Technology) to using Impact for pre-approvals across each 2026 promotion: Catalog Insights, Tactile Sensory Interactive, Integrated Technology, Continuous Contact, and First Class Mail Advertising, plus the Informed Delivery and Sustainability add-ons. You'll see how Impact eliminates the manual back-and-forth that typically delays campaign approval, how to align promotion windows with your client mailing calendar, and how the time and effort you reclaim translates directly into better-performing campaigns and defensible ROI.
Register
TIME:
4:00 PM
SESSION:
Mastering Mail.dat® Management: Simplify, Centralize, and Streamline.
DESCRIPTION
Managing Mail.dat® files after presort doesn’t have to be complex. In this session, discover how DAT-MAIL empowers mailers with a user-friendly interface and powerful tools to edit documentation, generate postal statements, and automate USPS updates—all without needing deep Mail.dat expertise. Learn how the Advanced Navigator centralizes control, simplifies editing, and accelerates processing for Full-Service Intelligent Mail® and eDoc compliance.
Register
Seminars are subject to change. More details to come.
Access support directly with one-on-one support session open throughout the event! Included with any virtual session ticket purchase.

Open Support Live Room

Interactive Q&A with BCC Software's support representatives available at any time during the event. Attendees can ask questions in real-time about products, APIs, onboarding, mail preparation, cloud transitions, and more. DAT-MAIL, MM, Bulkmailer, Data Services.

Time:
(70-mins)

Session:

Description:

TIME:
11:00 AM
SESSION:
The Other Half of Your Software: Unlocking Hidden ROI Through Utilization, Benchmarking & Training
DESCRIPTION
Most organizations only use a fraction of what their postal software can do—and that gap is where real money lives. Learn how a BCC Software Postal Productivity & Utilization Assessment benchmarks your operation against similar enterprises, surfaces underused features, and delivers a custom roadmap covering workflow efficiency, software utilization, data services, employee skills, and training. One customer uncovered 166 labor hours saved per operator annually—over $8,000 each. Walk away knowing what to evaluate, which features hide the most ROI, and how to build an internal training plan that keeps optimization at peak efficiency.
Register
TIME:
1:00 PM
SESSION:
Proactive Strategies for Reducing UAA Mail
DESCRIPTION

This session explores proactive strategies to reduce Undeliverable As Addressed (UAA) mail—a costly and persistent issue for mailers. Starting with using USPS® CASS-certified software to ensure address accuracy, then enhancing delivery success with solutions like NCOA and PCOA, and finally, maximizing effectiveness through advanced services to correct even the most problematic addresses.

Register
TIME:
2:30 PM
SESSION:
DIRECT LOGISTICS: Postal-Aware LTL™: 25 Years of Mail-as-Freight, Engineered Into a Single Portal
DESCRIPTION
Direct Logistics has spent 25 years solving one problem better than anyone: drop-shipping mail-as-freight to USPS SCF and DDU entry facilities nationwide — backed by a 98.6% on-time performance record. This product-centric session is a guided tour of how that expertise shows up in the Direct Logistics Portal (DLP), our online platform for estimating, tendering, tracking, and confirming mail-as-freight shipments. We’ll walk through live job estimating and rate transparency, one-click tendering, Mail.dat file uploads for high-volume shippers, real-time carrier pro# tracking from origin dock to destination entry, and proof-of-delivery confirmation. We’ll also cover how DLP fits into broader enterprise workflows via REST-API and its existing direct integrations with BCC Mail Manager® and Dat-Mail® — free to use, with clients only paying for shipments tendered through the platform. Whether you’re a mail owner, printer-mailer, commingler, or consolidator handling letters or flats, you’ll leave with a clear picture of how Postal-Aware LTL™ takes the guesswork out of USPS destination entry.
Register
TIME:
4:00 PM
SESSION:
Partner Panel Q&A
DESCRIPTION
Interactive Q&A panel with BCC Software strategic partners: BlueCrest, Quadient, Solimar Systems, Sylvamo, XMPie, and more. Moderators will help guide conversations regarding partner integrations and workflows, value props, etc. to help reduce redundancy and accelerate business operation outcomes.
Register
Seminars are subject to change. More details to come.
Access support directly with one-on-one support session open throughout the event! Included with any virtual session ticket purchase.

Open Support Live Room

Interactive Q&A with BCC Software's support representatives available at any time during the event. Attendees can ask questions in real-time about products, APIs, onboarding, mail preparation, cloud transitions, and more. DAT-MAIL, MM, Bulkmailer, Data Services.

Time:
(70-mins)

Session:

Description:

TIME:
11:00 AM
SESSION:
Meet the Modern Mailer: Maximizing the ROI of Every Mailpiece
DESCRIPTION
In 2026, every direct mail dollar has to earn its keep. The modern mailer engineers ROI into every piece — from list to mailbox. This session walks through five levers high-performing mailers are pulling: USPS Promotions as a postage strategy, data quality as margin defense, OmniChannel lift and attribution, scan-data triggers via BCC Track N Trace® and Informed Visibility®, and automation through BCC Impact. We'll close with real enterprise use cases and the metrics that matter — cost per response, cost per acquisition, and postage-to-revenue ratio. Leave with a practical ROI scorecard for every campaign.
Register
TIME:
1:00 PM
SESSION:
Unchain Your Workflow: API-Driven Automation Across the BCC Architect™ Suite
DESCRIPTION

Manual data prep is where margin quietly disappears. In this session, BCC Software walks through how API-driven automation transforms mail and data operations end-to-end — saving money, scaling capacity, and freeing your team to focus on customers, campaigns, and growth instead of repetitive tasks. We’ll tour the BCC Architect API suite: BCC Architect REACH™ for cloud-based postal preparation with real-time validation and USPS-certified accuracy; BCC Architect™ for enterprise-grade contact data quality, intelligent cleansing, multi-source integration, and advanced deduplication; You’ll see the four-step automation workflow in action — Integrate, Validate & Standardize (CASS™ + NCOALink®), Enhance Quality (email/phone enrichment and suppressions), and Export clean, tracked Mail.dat® files ready for production. Real examples show how mailers of every size are using BCC APIs to cut labor costs, eliminate manual touches, and unlock true scalability — automation built for any business, plugged directly into the systems you already run.

Register
TIME:
2:30 PM
SESSION:
The Address Update Dilemma: Compliance, Automation Rates, and What's Actually Required
DESCRIPTION

“By law, we can’t change our customers’ addresses.” Heard that one before? Clients in banking, healthcare, telecom, and insurance often insist regulations forbid address updates — citing everything from HIPAA to FCC “address of record” rules to banking compliance requirements. Meanwhile, USPS automation discounts require accurate, deliverable addresses, not just clean barcodes. The result? Mailers caught in the middle, accused of hiding behind USPS rules, and losing business to competitors who look the other way.

So what’s actually true? Join BCC Software for an open, candid discussion that untangles the regulations from the folklore. Bring your toughest client objections, share what you’re hearing in the field, and hear how other mailers are navigating the same pushback. You’ll leave with practical talking points for your next conversation, a clearer view of real versus imagined compliance limits, and a framework for quantifying the true cost of stale addresses to your clients.

Register
TIME:
4:00 PM
SESSION:
Punch Above Your Weight: A Bulk Mailer® SMB Deep Dive for Growing Mailers
DESCRIPTION

Small and mid-sized mailers shouldn’t have to choose between affordability and full USPS compliance. In this deep dive, see how Bulk Mailer® SMB delivers industry-leading presort power built for simplicity, speed, and ROI. We’ll cover CASS™ and PAVE™ certified address standardization, DPV®, LACSLink®, and SuiteLink® processing, real-time NCOALink® Move Update with 5 million records included, and automatic generation of Qualification reports, USPS Form 3553, postage statements, and barcoded sack and tray labels. You’ll see intelligent list import from Excel, Access, XML, and more, spreadsheet-style List Views, Groups for targeted subsets, and the Suppression Suite for do-not-mail, deceased, and correctional records. We’ll cover the full EDDM® workflow, Intelligent Mail® barcoding, basic palletization, firm bundles, and integrated data services—all backed by the only 100% USPS Mailpiece Design certified support team in the industry.

Register
Seminars are subject to change. More details to come.
Access support directly with one-on-one support session open throughout the event! Included with any virtual session ticket purchase.

Open Support Live Room

Interactive Q&A with BCC Software's support representatives available at any time during the event. Attendees can ask questions in real-time about products, APIs, onboarding, mail preparation, cloud transitions, and more. DAT-MAIL, MM, Bulkmailer, Data Services.

Time:
(70-mins)

Session:

Description:

TIME:
11:00 AM
SESSION:
Data is the New Postage
DESCRIPTION
In a world where every marketing dollar has to prove itself, mail without data is just an expense. This session shows how BCC Software's Track N Trace® turns every mailpiece into a measurable touchpoint using USPS® Informed Visibility® and Intelligent Mail® barcode scan data. See real-time delivery insights flow into dashboards and customer portals — then learn how to act on them: triggering digital follow-ups when mail lands, timing call-center capacity to delivery curves, catching anomalies early, and proving attribution back to physical mail. Leave with a clear picture of how delivery data drives engagement and measurable ROI lift.
Register
TIME:
1:00 PM
SESSION:
Boosting Cost-Effectiveness with Data Marketing
DESCRIPTION
Postage is the single largest cost in most direct mail programs — and undeliverable-as-addressed (UAA) mail is the biggest source of waste in that line item. This session shows how BCC Software’s data marketing services attack both at once: CASS™ certification, DSF2® processing, NCOA for catching movers, suppression services for deceased and bad records, Rooftop Geocoding for precise targeting, and YourScore™ for ongoing quality monitoring. Stop paying postage on pieces that will never be read — and qualify for deeper postal discounts in the process. Leave with a practical audit checklist and benchmarks for marketing leads, ops managers, and postage P&L owners.
Register
TIME:
2:30 PM
SESSION:
The Future is Within Reach: Live with Earl Johnson, Director, Address and Retail Technology Services
DESCRIPTION
“NEXT is NOW.” Cloud-native automation, AI in production workflows, shifting USPS regulations, and the convergence of physical mail with digital channels aren’t on the horizon — they’re shaping decisions today. In this open-forum session, BCC Software experts sit down with a USPS executive to unpack the trends driving the next chapter of mailing: where cloud and AI are already delivering ROI, what’s changing on the regulatory front, and how the smartest mailers are turning digital-physical convergence into one measurable strategy. Closes with live audience Q&A — bring your sharpest questions for our USPS guest.
Register
TIME:
4:00 PM
SESSION:
Support & Self-Service Tools & Portal Deep Dive
DESCRIPTION

Most BCC Software customers use a fraction of the support resources actually available — then wait on tickets for answers already documented. This session is a guided tour of the BCC Software customer portal: how to file tickets effectively for faster first-response, the knowledge base and search shortcuts, on-demand video training, release notes and version documentation, the FTP site and software downloads, and when to engage Professional Services for work beyond standard support. We’ll also cover power-user tips and escalation paths. Leave with a working knowledge of every portal feature and a quick-reference cheat sheet for routing requests.

Register
Seminars are subject to change. More details to come.
Access support directly with one-on-one support session open throughout the event! Included with any virtual session ticket purchase.

Open Support Live Room

Interactive Q&A with BCC Software's support representatives available at any time during the event. Attendees can ask questions in real-time about products, APIs, onboarding, mail preparation, cloud transitions, and more. DAT-MAIL, MM, Bulkmailer, Data Services.
Our Partners

Corporate Sponsors

BCC Software is proud to be fostering innovative, collaborative partnerships with organizations across many industries, including:

Showcase Your Brand at InfoXchange 2026

Become a sponsor and gain exposure to thousands of professionals across mailing, marketing, logistics, data, and more.
Learn about Sponsorship Opportunities

Get Early Access Conference Details

A Message from BCC Software

Welcome to InfoXchange 2026

At BCC Software, we believe transformation isn’t tomorrow—it’s happening right now. That’s why our 2026 InfoXchange Conference is themed Next is Now.

From cutting-edge software breakthroughs to data-driven strategies, this year’s event will demonstrate how the future of mail and marketing is already within reach. As your trusted technology partner, BCC Software is more than a solutions provider—we’re a catalyst for innovation, growth, and long-term industry leadership.

Stay up-to-date on speakers, schedules, and exclusive announcements.

Built For Your Industry

Who Should Attend?

Every year, BCC Software brings together professionals from across dozens of industries who depend on precision, compliance, and innovation to power their operations.

Whether you’re focused on high-volume mail, omnichannel marketing, or enterprise-level logistics, InfoXchange 2026 is designed for you.

Agriculture
Bank / Financial
College / University
Communications
Construction
Consultant
Fulfillment
General Retailer
Government
Healthcare
Hospitality
Insurance
Legal
Mailhouse
Marketing / Ad Agency
Newspaper / Publisher
Non-Profit
Printer
Religion
Service Bureau
Software / Equip. Sales
Transportation
Utility
Sponsorship Opportunities

Amplify Your Brand at InfoXchange 2026

As a sponsor, you’ll gain visibility with tens of thousands of professionals spanning print, mail, logistics, finance, healthcare, retail, and more. Your brand will be showcased across both virtual sessions and the live Nashville event, giving you unparalleled reach and impact.

Ready to Learn More?

Fill out the early access form today to reserve your place at the conference where the **future of mail and marketing isn’t coming—**it’s already here.

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Request a Live Conference Ticket

Information Exchange Live Conference, Nashville, TN
Ticket Price: $1,500
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Reserve Your Seat

Information Exchange Virtual Session
SELECT YOUR SESSION PASS
Select only the individual sessions you want to attend. If you choose All-Access Pass, you can skip the session list below.
August 4th Sessions
August 5th Sessions
August 6th Sessions
August 7th Sessions
All-Access Pass: August 4–7 | 16 Sessions Included
Enter 1 seat for just yourself.
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