Professional Services

The support you need, when and how you need it—as only BCC Software can provide.

We have always been more than just a software company. Our commitment to customer service and support sets us apart — and the Professional Services team is dedicated to delivering the expertise you need, on your terms.

BCC Software's seasoned Professional Services experts can work with you to ensure that you and your staff are fully up to speed on the ever-changing mailing industry, and help you maximize your use of BCC Software's products.

  • Postal and Software Training: BCC Software offers training workshops that provide new and experienced users alike with instruction appropriate to their level of experience. These workshops can elevate anyone’s BCC Mail Manager knowledge and help users optimize their use of BCC Software's products. These sessions are offered at the Standard, Advanced and Power Workshop levels. Learn More >>
  • On-line Training: Looking for all the benefits of our acclaimed training without travel-related cost and lost productivity? Join our virtual training environment via LogIn Live and obtain the customized training you need without leaving home. Let us create a curriculum to specifically address your training concerns. Learn More >>
  • Onsite Workshops: Are you looking for the customized curriculum that remote training offers, but prefer the personal touch of an onsite instructor? A member of our Professional Services team can visit your business to conduct a workshop, as customized and focused as your needs require.
  • Customized Workshops: Still seeking that customized training, but need to escape the day to day interruptions of your busy workplace? Customized workshops can also be arranged at a BCC Software training facility. Just tell us what you want to learn!
  • Product Configuration: Need help with software installation, script building or any issues that might require personalized, onsite assistance? One or more BCC Software experts can be dispatched to your business to work directly with your team.
  • Consulting Services: A BCC Software consultant can help you with a software project that ranges from mailing-related process improvements, item tracking, production tracking, to quality control recommendations that can increase your efficiency and boost your bottom line.