BCC Software was highly visible at Graph Expo in Chicago last month, which gave us an excellent opportunity to speak with many of you in person. For those that were able to be there, it was a great chance to connect and share information. Here’s a short summary of what we heard:
- Our support team has a lot of enthusiastic fans out there! We hear that frequently, but never was the point made as passionately as it was at Graph Expo. So many of our customers rely on our team not just for their product knowledge, but also their in-depth understanding of the USPS and your operation. If you didn’t know: our team has an average of six years tenure with us and each and every one is a USPS Mailpiece Design Certified professional.
- The depth of our features and the flexibility to adapt to any unique situation enables our customers to differentiate themselves from their competitors. We heard many examples of ways people are using palletization, data preflight, and expressions to overcome challenges with different types of jobs. If you have an example you’d like to share, we’d love to hear it at email@example.com.
- Our “Finding the Five Bottom Line Impacting Gems Hiding in Your Data” booklet was a hot topic of conversation among those looking for a way to expand their service offerings. If you haven’t had a chance to take a look you can download it at fivedatagems.com. You can also download a recording of a recent webinar that talks through this information here [link to ebulletin post on that topic.
We’ll be at Graph Expo again next year as it moves to Orlando for the first time. We look forward to seeing you at Graph Expo, National Postal Forum, or at one of the other many events we attend throughout the year.