Per an Industry Alert issued on March 26, the USPS® will retire legacy container, tray and Start-the-Clock visibility through the PostalOne! Data Distribution Dashboard effective April 30, 2019.
On April 30, 2019, the U.S. Postal Service (USPS) will retire legacy container, tray and Start-the-Clock visibility through the PostalOne! Data Distribution Dashboard.
Mailers who currently receive visibility through PostalOne! PUSH subscriptions or PULL requests, or who use Online and Downloadable reports, must take steps to transition to Informed Visibility® Mail Tracking & Reporting (IV®-MTR) before April 30, if they have not already done so.
Current PostalOne! mail visibility customers who have not set up an account within the IV-MTR system are urged to do so. To assist customers, we have put together a detailed guide providing step-by-step instructions for Applying for Access to IV-MTR.
Customers who previously downloaded container, handling unit and Start-the-Clock visibility reports from the PostalOne! Data Distribution Dashboard can create a delimited file in IV-MTR to obtain the same information.
With the retirement of legacy visibility through PostalOne!, the IV-MTR application becomes the single, consolidated source for mail tracking and reporting information. Mailers who are relying on PostalOne! exclusively for their mail tracking information must set up and activate an IV account by April 30 if they wish to continue receiving visibility of their mail.
Additional information about IV-MTR as well as technical resources can be found on the IV-MTR PostalPro webpage.
For questions, or to get help setting up IV-MTR, please contact the IV Solutions Center at 1-800-238-3150, Option #2, or InformedVisibility@usps.gov.