Track N Trace® is now consuming mailpiece scan data from Informed Visibility – the new tracking system for the USPS®. BCC Software made this change in response to the decision of the USPS to move to this new technology platform, and the end of life for the current system, IMB Tracing. IMB Tracing systems are scheduled to end on December 31, 2017.
As a Track N Trace user, you should not expect to see any differences in your workflow. This change has already taken place because BCC Software is dedicated to preserving all functionality and ensuring continuity through the transition period, and to preventing any disruptions to you or your customers who may be logging in through a Track N Trace Reseller site.
In the longer term, BCC Software is looking at the new capabilities in the Informed Visibility system and welcome any feedback on ideas, or questions you have related to Informed Visibility. Please contact Senior Product Manager, Mitch Carpenter, directly at email@example.com, or our Customer Support team at firstname.lastname@example.org.