Per an Industry Alert issued by the Postal Service on Friday September 13, 2019
Please take note of this important Industry Alert issued by the Postal Service on Friday September 13th, regarding the Informed Delivery Promotion. If mailers submitted ID campaigns during the period of September 1st through the 5th, they may not have been given the promotion discount. Additionally, the Postal Service has created a document outlining the procedures to follow if the discount is not successfully claimed. The document can be found on Postal Pro.