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Preparing Election Season Mailings with BCC Software

As discussed in the June 2020 PostCom bulletin, election mail is expected to see a real increase in the coming months. In fact, according to Daniel Bentley, USPS® Election Mail Program Manager, “absentee balloting will easily double in 2020 [as] many states are scrambling to prepare for the new realities of the COVID-19 crisis in… Read More

BCC Software Security Update to Ensure Uninterrupted Access

In March, BCC Software announced we would require TLS version 1.2 this summer. This will impact any of our hosted sites like our Customer Portal and Track N Trace®, as well as data services jobs including NCOALink® sent to our systems for processing. We will disable the ability to connect via TLS 1.0 and 1.1… Read More

Postal Industry Updates: July 2020

Congressional Letter to Former Postmaster General On June 8, several members of Congress sent a letter to Megan Brennan, the former Postmaster General. The intent of the letter is to request a revisal by the USPS® of its projections for the direct impact of COVID-19. Back in April 2020, when Brennan was still serving in… Read More

Re-Imagining Your Business During COVID-19

This article appeared in the June 2020 issue of NPOA Magazine. As the COVID-19 pandemic continues to disrupt businesses all over the country, it is easy to feel a loss of control and general panic over the state of things. For those of us in the mail and print industry, while we may be considered… Read More

The Future of Digital Transformation in Customer Communications

This is a guest article from Racami, a valued BCC Software partner. We are only halfway through 2020 and we can say it’s been one of the most transformational years the world has experienced. The coronavirus pandemic has brought on major challenges and changes to the economy, corporations and society as a whole. This crisis… Read More

Mail in the Time of Coronavirus

This article appeared in the May 2020 issue of NPOA Magazine. In the wake of the COVID-19 pandemic, all aspects of life have been fundamentally changed around the globe. Individuals and businesses are trying to navigate uncharted territory left in the wake of the virus. As we all attempt to grapple with these new unknowns,… Read More

Industry Update: USPS® Announces New Postmaster General

On May 6th, 2020, the USPS® sent out an alert announcing the United States’ 75th Postmaster General – Louis DeJoy. According to the official report, Mr. DeJoy was elected via unanimous selection by the Board of Governors. This selection follows a lengthy, nationwide search after the current Postmaster General, Megan Brennan, announced her intention to… Read More

Send it Here, Send it There, Send it Everywhere!

This is a guest article from Racami, a valued BCC Software partner. Nobody distributes information in a single channel anymore. Well, nobody that plans on staying in business over the next several years… For organizations historically focused on print, the transition to multi-channel output has been accomplished in steps. New channels and ways to communicate… Read More

Drop Shipping Made Easy, Part II

This is a guest article from Direct Logistics, a valued BCC Software partner. Have you ever used or considered drop shipping mail? With the 2020 election season coming up, it’s more important than ever to understand your NDC and SCF destination entry drop shipping options. As you may already know, the two primary benefits of… Read More

Strategies for Eliminating the Dreaded Yellow Sticker

This is a guest article from Quadient, a valued BCC Software partner. 5.9 billion pieces of mail were not delivered to recipients in 2016. This equates to many unhappy customers, lost postage costs, and late payments. How much is this really costing your business every month or every year? The actual cost of a mailpiece goes… Read More

2020 and the Future of Informed Delivery®

This article appeared in the April 2020 issue of NPOA Magazine. 2020 is shaping up to be another exciting year for Informed Delivery®! Based off data shared by the USPS® in late 2019, the number of Informed Delivery users continue to rise. This is good news for the future of ID and an encouraging sign… Read More

Postal Service Announces Delay of CASS™ Cycle O

UPDATE: An Industry Update released on Monday, June 1, 2020 stated the following: Delays in finalizing CASS Cycle O requirements and the publication of an updated timeline has resulted in insufficient time available for the mailing industry to plan their development resources and secure required funding to meet an August 2021 implementation date. Therefore, the… Read More

The Importance of Informed Delivery® for Non-Profit Mailers

Over the past few years, Informed Delivery® has become a proven tool for marketing mailers. However, while much of the current Informed Delivery data focuses on for-profit mailings, it has also turned out to be a powerful tool for Non-Profit Mailers as well. At BCC Software, we had the opportunity to speak directly with one… Read More

USPS® Provides Updates Regarding COVID-19 Pandemic

In response to the recent events brought on in the wake of the COVID-19 pandemic, the USPS has released a series of statements regarding their operations during this time. First and foremost, as an entity of the Federal Government the USPS is designated as an essential function under federal law during times of emergency. Essential… Read More

Changes to BCC Software’s Transport Layer Security Support

In our continued effort and commitment to securing our software and services, BCC Software will be discontinuing support of Transport Layer Security (TLS) protocols TLS 1.0 and TLS 1.1, as well as any HTTP (non-SSL) connections on August 3rd, 2020. TLS is the protocol used to secure traffic over computer networks. We are providing this… Read More

Don’t Wait! Recapture Hidden Money in Your Print and Mail Processes

This is a guest article from Solimar Systems, a valued BCC Software partner. Print and mail processes inherently have areas where money can hide. What do we really mean by that? There are costs associated with the way print processes and the resulting mailing processes happen on your shop floor, some that you might not… Read More

Postal Service Updates Mobile Delivery Devices

The USPS® has recently updated their Mobile Delivery Devices (MDDs) by selecting Zebra Technologies as their next-generation MDD provider. Introduced a few years ago, an MDD is a device similar to a smartphone that postal carriers use along their routes. They allow carriers to track package delivery in real-time, and they enable the Postal Service… Read More

Understanding the US Postal Service’s Annual Fiscal Report

In December 2019, the USPS® submitted their annual compliance report to Congress, summarizing the 2019 fiscal year. Upon first glance, the decline in mail volume raises some concerns. The two most notable mail volume declines are the 3% decline for First-Class Mail®, about 1.8 billion pieces, and the 2.1% decline for Marketing Mail from 2018-2019.… Read More

Guest Article: Almost Perfect Isn’t Good Enough

Do you remember when 99% accuracy used to be OK? Clients and end-users accepted occasional document processing errors. “Nobody’s perfect” was a widely accepted refrain. That’s no longer the case. Customers aren’t as tolerant anymore. They’ve become accustomed to the benefits of automation and expect perfection-even from complex production systems that generate, move, and manipulate… Read More

Guest Article: Drop Shipping Made Easy

Have you ever used or considered drop shipping mail? With the 2020 election season coming up, it’s more important than ever to know how you can maximize your postal discounts. As you know, the two primary benefits of drop shipping are improved speed of delivery and additional postage discounts. However, you may not be aware… Read More

Postmaster General Megan J. Brennan Agrees to Delay Retirement

As many of our readers know, in October 2019 Megan J. Brennan, Postmaster General and Chief Executive Officer of the USPS®, announced her retirement. The original date for her retirement to take effect was January 31st, 2020 – just over 4 weeks into the new year. However, on January 6th the USPS Board of Governors… Read More

Transition to Track N Trace® (TNT®)

BCC Software is dedicated to bringing our customers expanded technology and personal support to make sure they have the right tools to succeed in this ever-evolving industry. In keeping with this promise, we are pleased to announce EasyTrack® Complete users will be transitioning to Track N Trace® (TNT®) for their mail tracking reporting and data… Read More

2020 Postal Rate Changes – What to Expect

In October, the USPS® announced their proposed changes to postal rates for 2020 which would raise Mailing Service product prices by approximately 1.9 percent. However, on November 13th the Postal Regulatory Committee (PRC) remanded the price changes to First-Class Mail® due to the USPS incorrectly calculating the “percentage change in rates for First-Class Mail.” In… Read More

Informed Delivery® – Its Current State and What to Expect in the Future

Exciting statistics around the growth and success of Informed Delivery® were announced by the USPS® at the Mailers’ Technical Advisory Committee (MTAC) Fall 2019 meeting. According to the USPS®, as of late October 2019 Informed Delivery now has 20.8 million registered users, approximately 75% of which receive the daily email. They also shared that Informed… Read More

Changes in Postal Leadership

As many readers already know, this October Megan J. Brennan, Postmaster General and Chief Executive Officer for the USPS®, announced her retirement effective January 31st, 2020. In the official statement released by the USPS, Brennan stated, “When I was appointed Postmaster General, I made a commitment to the Board of Governors that I would serve… Read More

Inkjet Innovators in Direct Mail: North American Communications

For a company focused on providing high-quality direct mail quickly and cost effectively, North American Communications (NAC) faced a challenge when its customers began to request more variable color on high volume direct mail. As the market evolved to include more targeted mail, NAC realized that it needed a solution that would meet its customers’… Read More

DIRECT MAIL: WHAT CONSUMERS WANT

Despite the surging popularity of digital marketing, direct mail continues to hold a significant position in today’s industry. In fact, over 140 billion pieces of mail (first-class and marketing) were sent through the USPS mail system in 2016. It’s not just marketers who are keeping direct mail alive, though—consumers agree that direct mail remains an… Read More

How to Use Manage Server to Clean Up Mailing Files

A Server Management Utility was added to Bulk Mailer® Business that cleans up mailing files that were removed from Bulk Mailer. These files are no longer accessible within Bulk Mailer, but they still exist in the Mailings folder. This can happen when a Folder on the Home screen in Bulk Mailer is deleted, but Mailing… Read More

Transferring Data Marketing Services Jobs Using HTTPS

Within BCC Mail Manager™, there is now a HTTPS (Hypertext Transfer Protocol Secure) file transfer option for securely uploading Data Marketing Services jobs. This method of transferring was implemented for several reasons: Added Security – BCC Customer Portal authentication is used Firewall Friendly – It uses single inbound port, which many firewalls allow by default… Read More

Setting Up Schedules in BCC Software’s Track N Trace®

Many BCC Customers are signed up to use our Informed Visibility® based mailpiece tracking service Track N Trace®. This service groups up Informed Visibility scan data by job allowing you to track each mailing as it moves through the postal system. One of the most important features is the ability to generate various reports to… Read More

COMING SOON – Big Improvements to Import Functionality!

Import has always been one of the most important functions in BCC Mail Manager™. The import tool helps you clean up data as it’s being brought into your environment. This helps you ensure that customer data is actionable and mailable before you find a problem and have to re-work a whole job. What if Import… Read More

How to Use New EDDM® List Creation Tool

In July, BCC Software announced the release of a new EDDM® list creation tool in BCC Mail Manager™. This month we wanted to further spotlight this and discuss how to utilize it. This tool allows users to painlessly and quickly create and prepare an EDDM list based on a user selected list of ZIP Codes™ and Carrier Routes. Previously, users had to manually create or import a list prepared for EDDM.… Read More

BCC Post-Presort MAILdb™ Helping Scorecard Errors

Two of the most common issues we see with scorecard errors are By/For errors and Barcode errors – duplicate barcodes, or undocumented pieces.  By/For errors are typically caused when the owner and preparer are not properly identified in the Mail.dat™ file.    The Mail.dat file holds the owner information in two places – the MPA (Mailer Postage Account)… Read More

Changes to Truck Direct Mail (TDM) Functionality / Introducing TDM 2.0

Truck Direct Mail has upgraded their service to version 2.0 on September 1, 2019. Along with this change at Truck Direct Mail (TDM), there are some changes to the functionality you know today with your installation of BCC Software. What’s changing now: “Show Summary” report will continue to work as it does today. Refinements have… Read More

BlueCrest Partners with BCC Software to Provide Technologically Advanced Software Solutions, Postal Optimization, and Mail Tracking for Clients.

BCC Software, a leader in postal and presort software solutions in North America for over 40 years, has signed a partnership agreement with BlueCrest, an industry-leading global technology provider and supplier of a comprehensive line of enterprise software, printers, inserters, sorters, and parcel solutions, to offer best-in-class postal optimization and mail tracking capabilities for their… Read More

USPS Officer Announcements

Per an Industry Alert issued by the USPS®  August 23, 2019 Postmaster General Megan Brennan has announced the following new officer roles, effective immediately: Joshua D. Colin has been detailed to the position of Vice President, Processing and Maintenance, reporting directly to the Chief Operating Officer and Executive Vice President. Responsibilities of this position cover… Read More

Communicate the Right Way or Fail!

Communicate the Right Way or Fail! Did you miss the session Steve Luke presented at Gartner Tech Growth and Innovation Conference in early June? Don’t worry! We’ve got you covered and we’re here to spread the word.   One recent study by research firm InfoTrends found that transactional documents are opened and read by 90%… Read More

Creating Your Every Door Direct Mail® (EDDM®) Lists Just Got Easier

In keeping with our promise to bring you expanded technology and personal support, we have improved the Every Door Direct Mail (EDDM) functionality in BCC Mail Manager™. The EDDM functionality that was popular in other products has been further enhanced and added to both BCC Mail Manager and BCC Mail Manager Full Service™. It is… Read More

A Flurry of Postal Bills Introduced in the House

Considering there is so much dysfunction in Washington these days, it is a bit surprising that Postal matters are on anyone’s mind. A House committee hearing held on April 30th was, many opined, a precursor to introduction of draft legislation similar to H.R. 756 that was introduced in the 115th Congress. During the hearing, many… Read More

USPS Reports FY 2019 Q2 Financial Results

Per an Industry Alert issued by the USPS® on May 10, 2019: On Friday May 10th, the U.S. Postal Service reported its financial results for the second quarter of 2019. USPS posted a $1.1 billion net loss for the quarter, compared with a $1.2 billion loss during the same period last year (SPLY). Year-to-date, the… Read More

Industry Alert: EPS Migration Material Update

Per an Industry Alert issued on March 22: Did You Know ….. Beginning Monday, March 25, you no longer need to request an invitation code to access the Enterprise Payment System (EPS)? Key Information: Customers who have already been issued invitation codes will still be able to use their code to access EPS. Customers who… Read More

Industry Alert: USPS Retiring Legacy Container, Tray and Start-the-Clock Visibility in PostalOne!

Per an Industry Alert issued on March 26, the USPS® will retire legacy container, tray and Start-the-Clock visibility through the PostalOne! Data Distribution Dashboard effective April 30, 2019. On April 30, 2019, the U.S. Postal Service (USPS) will retire legacy container, tray and Start-the-Clock visibility through the PostalOne! Data Distribution Dashboard. Mailers who currently receive… Read More

Diagnosing Access Violations in Mail Manager

One of the more common – and difficult to diagnose – issues we encounter in Customer Support are Access Violations or file access issues. These issues can appear in a multitude of forms, but almost always boil down to a problem with locating or accessing a specific file. Sometimes this can be a user file… Read More