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Diagnosing Access Violations in Mail Manager

One of the more common – and difficult to diagnose – issues we encounter in Customer Support are Access Violations or file access issues. These issues can appear in a multitude of forms, but almost always boil down to a problem with locating or accessing a specific file. Sometimes this can be a user file… Read More

Industry Alert: CASS Cycle O Rescheduled

Per an Industry Alert from the USPS® on March 13, 2019: The USPS is evaluating proposed changes to addressing policies that will have an effect on Coding Accuracy Support System (CASS)-certified address matching software.  Due to the need to review, develop and document these new addressing-related policies, the USPS has decided that a revision to… Read More

New Data Services Template Available

BCC Software has implemented a new Data Services template called Data Services 2019 Mailing List within BCC Mail Manager and BCC Mail Manager Full Service. The new template, available in version 03.11.38.61, includes fields for Rooftop Geocoding and PCOA processing. These fields are: Geocode Return Code PCOA Confidence Score PCOA Move Effective Data Z4, Latitude… Read More

Proving Communication Solutions with Mindful Intention and Efficiency

This is a guest article from Ricoh, a valued BCC Software partner. Discover how Ricoh drastically improved one company’s operations by creating a customer communications solution focused on accuracy. The Background A health insurance company managed their communications by department with numerous applications, unique internal processes, and approvals many times defined at an individual by individual level.… Read More

White House Acts Quickly on Re-nominations to the USPS Board of Governors

On January 16, the following nominations were received in the Senate and referred to the Committee on Homeland Security and Governmental Affairs. Ron A. Bloom, of New York, to be a Governor of the United States Postal Service for a term expiring December 8, 2020, vice Mickey D. Barnett, term expired. Calvin R. Tucker, of… Read More