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Postal Service Updates Mobile Delivery Devices

The USPS® has recently updated their Mobile Delivery Devices (MDDs) by selecting Zebra Technologies as their next-generation MDD provider. Introduced a few years ago, an MDD is a device similar to a smartphone that postal carriers use along their routes. They allow carriers to track package delivery in real-time, and they enable the Postal Service… Read More

Understanding the US Postal Service’s Annual Fiscal Report

In December 2019, the USPS® submitted their annual compliance report to Congress, summarizing the 2019 fiscal year. Upon first glance, the decline in mail volume raises some concerns. The two most notable mail volume declines are the 3% decline for First-Class Mail®, about 1.8 billion pieces, and the 2.1% decline for Marketing Mail from 2018-2019.… Read More

Guest Article: Almost Perfect Isn’t Good Enough

Do you remember when 99% accuracy used to be OK? Clients and end-users accepted occasional document processing errors. “Nobody’s perfect” was a widely accepted refrain. That’s no longer the case. Customers aren’t as tolerant anymore. They’ve become accustomed to the benefits of automation and expect perfection-even from complex production systems that generate, move, and manipulate… Read More