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USPS: A Brand that Delivers

iPod. Honda. Google. Lexus. The United States Postal Service. One of those things is not like the other, you say? Think again. In a survey conducted by NewMediaMetrics, the USPS edged into the top 15 brands – alongside those other familiar names, and more – to which customers are most emotionally attached. It’s not hard… Read: USPS: A Brand that Delivers »

Next Steps After USPS Rate Case Rejection: Discussion at Buffalo/Niagara PCC Luncheon

On Wednesday, October 13, I and other BCC team members attended a luncheon for the Buffalo/Niagara Postal Customer Council (PCC). The topic of discussion at the event was the rejection of the USPS exigent price increase. During the discussion, Janine Egloff, USPS Mailing Standards Specialist and Kathleen Burns, District Manager of the Buffalo Post Office,… Read: Next Steps After USPS Rate Case Rejection: Discussion at Buffalo/Niagara PCC Luncheon »