The USPS® has required that all new/renewed PAFs contain our current company name, BCC Software, LLC. List owners with a valid PAF on file will not have to use the new PAF until their expiration date.
You can access blank/writable PDF version of the PAF on the customer portal. The PAF is also available in BCC Mail Manager™ by clicking Postal > Data Services > Print NCOALink® Processing Acknowledgement Form.
Each Customer Support representative is a certified USPS Mailpiece Design Professional (MDP).
Our Customer Support team is entirely U.S.-based in our Rochester, NY and La Crosse, WI offices.
Support is available Monday-Friday from 8:00am – 7:00pm EST
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