Professional Services

The support you need, when and how you need it.

BCC Software has always been more than just a software company. Our commitment to customer service and support sets us apart — and our Professional Services team is dedicated to delivering the expertise you need, on your terms.

BCC Software's seasoned experts can work with you to ensure that you and your staff are fully up to speed on the ever-changing postal industry, and help you maximize your use of BCC Software's products and services.

Postal and Software Training

BCC Software offers training workshops that provide new and experienced users alike with instruction appropriate to their level of experience. These workshops can elevate anyone’s BCC Mail Manager knowledge and help users optimize their use of BCC Software’s products. These sessions are offered at the Standard or Advanced Workshop levels.
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Express Learning Sessions

Looking for all the benefits of our acclaimed training without travel-related cost and lost productivity? Join our virtual training environment and obtain the customized training you need without leaving home. Easily find a curriculum to specifically address your concerns.
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Onsite Workshops

Are you looking for the customized curriculum that remote training offers, but prefer the personal touch of an onsite instructor? A member of our Professional Services team can visit your business to conduct a workshop, as customized and focused as your needs require.

Customized Workshops

Still seeking that customized training, but need to escape the day to day interruptions of your busy workplace? Customized workshops can also be arranged at a BCC Software training facility.

Product Configuration

Need help with software installation, script building, or any issues that might require personalized, onsite assistance? One or more BCC Software experts can be dispatched to your business to work directly with your team.

Consulting Services

A BCC Software consultant can help you with a software project that ranges from mailing-related process improvements, item tracking, production tracking, to quality control recommendations that can increase your efficiency and boost your bottom line.