Careers

The Regulatory Product Manager is responsible for defining, prioritizing, and delivering product capabilities for BCC Software solutions that support USPS regulatory rate case cycles, postal compliance, and mail presort optimization. This role manages new feature functionality and technical requirements across products used by small businesses through enterprise-level sortation operations, ensuring customers can confidently prepare, sort, document, and submit mail in alignment with USPS regulations, rate changes, Domestic Mail Manual requirements, Mail.dat/Mail.XML updates, and evolving industry standards.

The role will also lead product strategy and requirements for consolidating three presort engines into a single modern presort engine, balancing customer migration needs, technical architecture, regulatory readiness, operational continuity, and long-term platform scalability.

The Security Analyst supports BCC Software’s cybersecurity program by defining, validating, and reporting on security controls to protect company assets and sensitive information and reduce cyber risk. This role uses recognized frameworks, third-party audits, and defined service-level agreements to guide security governance, operations, and continuous improvement. IT owns day-to-day system administration.

The Technical Support Specialist I serves as the first point of contact for BCC Software customers, delivering exceptional technical support and customer service via phone, email, and other support channels. This role is responsible for troubleshooting software and hardware issues, resolving customer inquiries, documenting solutions, and providing guidance on BCC Software products and industry best practices. The Technical Support Specialist I works collaboratively across teams to ensure timely issue resolution while delivering a positive customer experience.