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Our Annual User Conference is Coming Up!

Join us in Chicago for an information-packed user conference. Get personalized recommendations and actionable insights for you and your business.
  • New: a full afternoon of our popular table talk sessions: attend them all!
  • New: executive and user session tracks
  • New: book a pre-event meeting with BCC staff to discuss how to improve your mailing operation.
  • New: Network with your industry-specific peers including all meals for the entire event: breakfast, lunch, and two curated dinners; cocktail hours and a fun Chicago excursion!

Customer Portal Login

The BCC Software Customer Portal is a secure and private site designed exclusively for BCC Software customers. You can check it frequently for important announcements, technical updates, industry issues, product information, submitting support requests, and more.


BCC Software is excited to announce The Customer Portal CP2.0, coming July 29th, 2024.

Log in to the portal for more details.

Contact Customer Support

Our Customer Support team is comprised of experts with knowledge of not only BCC Software solutions, but of the postal ecosystem and USPS® regulations, as well.

Each Customer Support team member is USPS® Mailpiece Design Certified, the only mailpiece design certification program approved by the U.S. Postal Service®.

Customer Support is available from 8:00am EST to 7:00pm EST Monday through Friday.

Technical Support

(800) 624-5234
Email Support


(800) 453-3130 – Option 6

Professional Services

BCC Software is more than a software company – we are dedicated to delivering expertise to our customers when and how it’s convenient for them. Our seasoned Professional Services experts can work with you to ensure that you and your staff are fully up to speed on the ever-changing mailing industry, and help you maximize your use of BCC Software products and services.


Our seasoned experts offer comprehensive training workshops and virtual express learning sessions that provide instruction appropriate to any level of software experience.

Data Marketing Services

With mailing costs, changing postal regulations, and pressure from competitors all on the rise, you need a trusted provider to deliver full-service data quality solutions — with fast turnarounds that won’t impede your productivity and low rates that pay for themselves quickly.

Our Data Marketing Services department is continually working to ensure the data quality services we provide – like list enhancement, Move Update technology, address standardization, and more – are enhancing our customer’s operations. To learn more about how you can take advantage of these services, or if you need assistance with your current solution, call our Technical Support team at (800) 624-5234.

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