Postal Industry Updates: July 2020

Congressional Letter to Former Postmaster General On June 8, several members of Congress sent a letter to Megan Brennan, the former Postmaster General. The intent of the letter is to request a revisal by the USPS® of its projections for the direct impact of COVID-19. Back in April 2020, when Brennan was still serving in… Read: Postal Industry Updates: July 2020 »

Optimizing Customer Communications: You Don’t Have to Choose Between Production Efficiency & CX

This is a guest article from Crawford Technologies, a valued BCC Software partner. There is no question that organizations understand the importance of operational efficiency when it comes to producing and delivering customer communications. Creating documents to maximize productivity, ensure compliance, and reduce costs has always been a critical priority – and it is even more… Read: Optimizing Customer Communications: You Don’t Have to Choose Between Production Efficiency & CX »

Mail in the Time of Coronavirus

This article appeared in the May 2020 issue of NPOA Magazine. In the wake of the COVID-19 pandemic, all aspects of life have been fundamentally changed around the globe. Individuals and businesses are trying to navigate uncharted territory left in the wake of the virus. As we all attempt to grapple with these new unknowns,… Read: Mail in the Time of Coronavirus »