Advancing Your Team’s Knowledge with BCC Software’s Training Professional Service Package
Unlock the Full Potential of Your Software Investment
The future of mail and shipping industry is not just evolving—it’s already happening and BCC Software is proud to be pioneering in this space.
In today’s fast-moving postal industry, efficiency, innovation, and adaptability are more critical than ever. Organizations that invest in software solutions like BCC Software’s powerful suite of mailing and data management tools are already taking the first step toward competitive excellence. However, realizing the full potential of that investment depends on one crucial factor: your people.
BCC Software’s Training and Professional Service Packages are designed to empower your team, improve software adoption, and optimize operations—turning your tools into a strategic advantage.
Why Training Matters Now More Than Ever
As your organization grows and the postal landscape evolves, the demands placed on your team continue to shift. Staff turnover, shifting responsibilities, companies merge or are acquired, and increasingly complex customer requirements can all dilute operational efficiency. Whether you’ve been a BCC Software customer for months or years, periodic training ensures your team is aligned, updated, and working at peak capacity. Or maybe your organization recently acquired a company that uses BCC Software products, competitor products, or API integrations?
Ask yourself:
If any of these questions raise uncertainty, it’s time for a skills review and training assessment from BCC Software.
Our Comprehensive Approach to Professional Training Services
Employee Skills Review & Training Recommendations
We start with a detailed evaluation of your team’s current proficiency with BCC Software products, integrations, features, and solutions. Our experts assess how your staff engages with the software, identify gaps in knowledge, and recommend targeted training paths to address those areas. This ensures your users can confidently and efficiently handle day-to-day operations and uncommon challenges alike.
User Training Sessions
Choose from standard or customized training courses designed for different user levels—beginner to advanced. Sessions are available remotely or onsite and cover key areas including:
• Address quality management
• Postal presort processes
• Workflow automation
• Data services integration
• Compliance best practices
Tailored Documentation
Following training, we provide client-specific documentation and resources. These reference materials help reinforce learning and serve as go-to guides for new hires or when questions arise.
Helpdesk & Ongoing Support
Training doesn't end after the session. Your team has access to BCC Software's knowledgeable support staff and our Customer Knowledge Base and Case Portal, who provid rapid, relevant support when you need it most. Whether troubleshooting errors or answering strategic questions, we’re here to help, and have a library of articles, e-learning videos, and other resources to get you the answers.
Software Updates & Feature Walkthroughs
Our tools are constantly improving and evolving as we streamline and advance. We ensure your staff is informed and trained on the latest features, improvements, and best practices through regular updates, live webinars, and release notes. If you’ve invested in BCC Software within the last 5 years, there are likely new changes/advancements you aren’t aware of.
Performance Monitoring & Optimization
Our consultants can evaluate how your software and workflows are performing in real-time, within your company’s particular environment and position in the industry. Are there inefficiencies in your processes? Are your automation routines fully optimized? We'll identify opportunities to fine-tune your systems, reduce errors, and maximize throughput.
Our Comprehensive Approach to Professional Training Services
Employee Skills Review & Training Recommendations
We start with a detailed evaluation of your team’s current proficiency with BCC Software products, integrations, features, and solutions. Our experts assess how your staff engages with the software, identify gaps in knowledge, and recommend targeted training paths to address those areas. This ensures your users can confidently and efficiently handle day-to-day operations and uncommon challenges alike.
User Training Sessions
Choose from standard or customized training courses designed for different user levels—beginner to advanced. Sessions are available remotely or onsite and cover key areas including:
• Address quality management
• Postal presort processes
• Workflow automation
• Data services integration
• Compliance best practices
Tailored Documentation
Following training, we provide client-specific documentation and resources. These reference materials help reinforce learning and serve as go-to guides for new hires or when questions arise.
Helpdesk & Ongoing Support
Training doesn't end after the session. Your team has access to BCC Software's knowledgeable support staff and our Customer Knowledge Base and Case Portal, who provid rapid, relevant support when you need it most. Whether troubleshooting errors or answering strategic questions, we’re here to help, and have a library of articles, e-learning videos, and other resources to get you the answers.
Software Updates & Feature Walkthroughs
Our tools are constantly improving and evolving as we streamline and advance. We ensure your staff is informed and trained on the latest features, improvements, and best practices through regular updates, live webinars, and release notes. If you’ve invested in BCC Software within the last 5 years, there are likely new changes/advancements you aren’t aware of.
Performance Monitoring & Optimization
Our consultants can evaluate how your software and workflows are performing in real-time, within your company’s particular environment and position in the industry. Are there inefficiencies in your processes? Are your automation routines fully optimized? We'll identify opportunities to fine-tune your systems, reduce errors, and maximize throughput.
Benefits You Can Expect
Faster onboarding and less downtime for new employees
Improved accuracy and productivity across mail and data workflows
Enhanced compliance and quality control
Stronger return on your software investment
Greater team confidence and collaboration
Get Started with a Skills & Operations Review
Your workflow operation is only as strong as the team behind it. Take the proactive step to empower your staff with the knowledge and confidence they need to thrive.
BCC Software’s Training Professional Service Package is not just about education—it’s about performance, efficiency, and long-term success. We’re here to make this a reality for your business
A BCC Postal Productivity and Utilization Assessment identifies key opportunities for efficiency, areas for cost savings, streamlines operations, and positions your organization for future success. Contact us today to take the first step toward operational excellence.
Let’s explore how we can elevate your operation together.
Contact us today to schedule your Employee Skills Review or request a custom training consultation.
