Senior Integration Consultant
A summer job turned into a career.
George joined the Customer Support team in 1996 and is now an Integration Consultant. After Customer Support, George moved on to Pre-sales Support, helping companies understand our solutions and technology and how they could drive automation and provide better ROI. He then formed our Professional Services team and was Director of Professional Services. He has traveled the country providing our customers and industry leaders with training, consulting, and implementation services. Now George works with our Enterprise Support team handling post-sale services such as training, and as a team lead to support our newest technology and largest customers.
Asked about his experience with BCC Software, George says “Starting off in Customer Support allowed me to gain valuable insight and skills to troubleshoot customer needs, improved my people skills, and allowed me to continue expanding my knowledge about our technology and the mailing industry. Working at BCC was supposed to be a summer job but has turned into a career. I’ve grown personally and professionally into the person I am today.”
Customer Support Technician I
Be a human.
Having been in Customer Support for five years, Sharon still loves her job because it’s “a new experience every day.”
“There are a number of reasons that I love my job here. I get to work with some of the greatest people I know – in my own department and throughout the company.” She adds, “I love our customers. They’re industry savvy and willing to share their knowledge.”
“I also really like the fact that BCC Software is a Human Support company – when our customers call they speak to a human being. I like being one of those humans!”
“I guess it boils down to people. The people inside the walls who all support and care about each other. And the people outside to whom we not only provide service to, but who we get to develop relationships with. Customers know our names and stories and share their own stories with us. BCC Software still believes that people come first!”
Let’s do this.
We’re looking for passionate people to join our team and contribute to building our vision for the future of the industry. If you’re a talented professional looking for the freedom to solve the challenges of tomorrow while enjoying the security that a successful, 40-year-old company can provide, we would love to hear from you.