BCC Software is always on the lookout for motivated talent to add to our team. As the leader in the continuously changing postal and data quality industry, we're seeking creative and flexible people that are ready to help shape the future. We offer competitive salaries, benefits, and opportunities for growth and advancement.
The Renewal Specialist is responsible for building relationships with BCC Software, LLC. customers and driving strong renewal metrics that assist with meeting the company goals. Must demonstrate the ability to be proactive in the renewal life cycle including analysis of needs and proactive solution up-selling. Ability to measure results and report on findings regularly, as well as identify, develop and implement strategies to correct lost renewal opportunities.
Working as a Sales Operations Administrator, this role will be part of a sales department and support organization that is responsible for all aspects of sales, operational and support for the sales team.
The Software Engineer will provide development support for BCC’s expanding enterprise and back-office technologies. The ideal candidate will be process-oriented, pay close attention to detail, and have strong analytical skills. This role requires in-depth knowledge and experience developing and maintaining back-office applications for a software organization.
The Technical Support Specialist is responsible for daily support functions, including accurately troubleshooting software and hardware issues and providing consulting to customers based on industry standards.
Performs the planning, development, and execution of automated product testing to verify the stability and usability of the product. Activities include the development and maintenance of a standardized test automation framework. Work with the Quality Team to integrate manual tests into a centralized automation system. Performs research and analysis on current testing methods to improve and automate those methods. Works with Software Engineering teams to address testing considerations and issues.
BCC Software’s suite of address quality, mailing preparation, and data quality services are relied on by some of the country’s biggest direct communications companies.
BCC Software solutions are integration ready, and include API toolkits for custom integrations along with prebuilt connectors to many other software packages.
We complete the direct contact lifecycle with our comprehensive suite of data marketing services. BCC Software offers full service data management and campaign execution services, backed by data licensed from the USPS as well as a handful of carefully selected partners. We also offer mailpiece tracking and reporting to improve visibility into the mailstream and enabled timed multi-channel communications.
BCC Software was founded in 1978. We're an established company with a track record of success. We power thousands of company’s outreach efforts with our innovative solutions that improve nearly 40 billion of the direct communications pieces sent in the U.S. each year.
We enjoy the stability of an established customer base that gives us the freedom to innovate. We like to think of ourselves as a 40 year old start-up.
We innovate daily at 75 Josons Drive, Rochester, NY 14623.
BCC Software is a collaborative workplace where careers and friendships grow. We work, play, innovate, inspire, and solve the challenges of tomorrow together. We believe in promoting from within and making sure our talent is top notch. Some of our employees have spent an entire career here, we think that's a good thing.
A summer job turned into a career.
George joined the Customer Support team in 1996 and is now an Integration Consultant. After Customer Support, George moved on to Pre-sales Support, helping companies understand our solutions and technology and how they could drive automation and provide better ROI. He then formed our Professional Services team and was Director of Professional Services. He has traveled the country providing our customers and industry leaders with training, consulting, and implementation services. Now George works with our Enterprise Support team handling post-sale services such as training, and as a team lead to support our newest technology and largest customers.
Asked about his experience with BCC Software, George says “Starting off in Customer Support allowed me to gain valuable insight and skills to troubleshoot customer needs, improved my people skills, and allowed me to continue expanding my knowledge about our technology and the mailing industry. Working at BCC was supposed to be a summer job but has turned into a career. I’ve grown personally and professionally into the person I am today.”
Let’s do this.
We’re looking for passionate people to join our team and contribute to building our vision for the future of the industry. If you’re a talented professional looking for the freedom to solve the challenges of tomorrow while enjoying the security that a successful, 40-year-old company can provide, we would love to hear from you.
Apply nowIn addition to a dynamic work environment, growth opportunities, and great culture, we offer outstanding benefits. Direct hires have immediate benefits eligibility.
We’re looking for passionate people to join our team and contribute to building our vision for the future of the industry. If you’re a talented professional looking for the freedom to solve the challenges of tomorrow while enjoying the security that a successful, 40-year-old company can provide, we would love to hear from you.
Apply now