Keeping your address lists complete, correct, and current for less

BCC Software’s NCOA Services

NCOALink® is a USPS® service that contains the names and addresses of individuals, families, and businesses who have a permanent change of address. BCC Software offers NCOA services at two levels, NCOALink FSP and NCOALink LSP. Both services include DPV®, LACSLink®, and SuiteLink® processing.

BCC Software, like all NCOA service providers, is required by our license agreement with the USPS to obtain a signed Processing Acknowledgement Form (PAF) from our customers. Specifically, the form must be completed and signed by the mail list owner as well as the list processor. These signed documents remain valid for 12 months, then must be renewed. To facilitate that process, BCC Software uses Electronic Processing Acknowledgement Forms (ePAF) to send forms and collect signatures from all parties involved.

In order to make the process seamless to our customers, and to their customers, we send the ePAF confirmation directly to the end customer.

Why BCC Software?

With 12% of the population of the United States moving every year, it’s critical to submit your list for change of address processing on a regular basis. Based on that stat and your list of 150,000 records, consider what that means to you:If 1% of that list has moved, you now have 1,500 records that are out of date.

  • If 1% of that list has moved, you now have 1,500 records that are out of date.

If your mailing costs an average of $1 per piece in production and postage, that’s $1,500 in mail that won’t reach its destination.

By contrast, your list would cost just around 15% of that to process through NCOALink LSP processing with BCC Software. This is an immediate ROI of 85%!

The value is even greater when you factor in the value of what the 1,500 customers you may not have otherwise reached will spend with you.

NCOALink processing also satisfies the Move Update requirement for presorted and automation mailing rates from the USPS®.

You can read more about Move Update on the USPS RIBBS® website.

Contact us and get started today.

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• Reduces undeliverable mail by providing the most current address information
• Standardized and delivery point coded addresses
• Matches made to the NCOALink file for individual, family, and business moves
• Prevents re-mailings after address corrections are received because the address correction is applied prior to the mailing
• Reduces mailer costs by reducing the number of undeliverable mail pieces
• Provides faster product/service marketing through accurate mail delivery
• Increases security of postal customer data


Flat Rate Subscription

NCOALink FSP Processing
This option will update your list(s) using 48 months of data from the database of permanent Change Of Address (COA) forms filed with the United States Postal Service®.

NCOALink LSP Processing
This option updates your list(s) using 18 months of data from the database of permanent Change Of Address (COA) forms filed with the United States Postal Service. It also includes ANKLink® processing, which identifies moves that occurred between 19 and 48 months ago. It returns the Move Effective Date (MED), but not the new address.


How frequently is the NCOALink file updated?
Both NCOA services we offer have databases that are updated weekly. Change of Address requests are kept in the file for 48 months.

How secure is my data?
We understand how important your data and cyber security is to you. That is why all of our data is securely encrypted to ensure your information is protected and safe.

Where can I find the NCOALink Processing Acknowledgement Form (PAF)?Here's a link to the PAF document to complete

Do I get real-time processing?
Yes, immediately following batch validation, names and addresses are automatically uploaded to our servers where the data is matched against the USPS NCOALink database. Once this is complete, the data is securely downloaded and the database is updated.

Are temporary moves available from NCOALink?

Where do we get our NCOALink data from?
The USPS is responsible for creating this data. They update and maintain the NCOALink file. The data is collected through:

USPS reports when a PO Box™ is closed with no forwarding address
Families, individuals and businesses that complete a Change of Address form with the USPS
USPS Mail Carrier reports when people move with no forwarding address

How far back does NCOALink go?
48 months

What you get...

  • Secure data
  • Simple to use
  • Real-time processing
  • Reporting
  • 24-hour access
  • Flat rate option
  • Unlimited number of records