Mail Presort Suite
Comprehensive mailing presort software
Contact Customer Support
Connect with USPS® Mailpiece Design Certified experts who understand BCC Software solutions and the postal ecosystem inside and out. Get fast, reliable assistance for technical, financial, and compliance questions—Monday through Friday, 8:00am–7:00pm EST.
Create a Support Case in the Customer Portal
Our Customer Support team is comprised of experts with knowledge of not only BCC Software solutions, but of the postal ecosystem and USPS® regulations, as well.
Each Customer Support team member is USPS® Mailpiece Design Certified, the only mailpiece design certification program approved by the U.S. Postal Service®.
Customer Support is available from 8:00am EST to 7:00pm EST Monday through Friday.
Use and Scale Modules to Fit Your Needs
Beyond Support — Specialized Services Tailored to Your Business
BCC Software goes further than answering questions. From hands-on Professional Services and expert-led training to full-service Data Marketing Solutions and dedicated Financial Services, our team is built to help you get more out of every mailing — faster, smarter, and at a lower cost.
Professional Services
BCC Software is more than a software company – we are dedicated to delivering expertise to our customers when and how it’s convenient for them. Our seasoned Professional Services experts can work with you to ensure that you and your staff are fully up to speed on the ever-changing mailing industry, and help you maximize your use of BCC Software products and services.
Training
Our seasoned experts offer comprehensive training workshops and virtual express learning sessions that provide instruction appropriate to any level of software experience.
Data Marketing Services
With mailing costs, changing postal regulations, and pressure from competitors all on the rise, you need a trusted provider to deliver full-service data quality solutions — with fast turnarounds that won’t impede your productivity and low rates that pay for themselves quickly.
Our Data Marketing Services department is continually working to ensure the data quality services we provide – like list enhancement, Move Update technology, address standardization, and more – are enhancing our customer’s operations. To learn more about how you can take advantage of these services, or if you need assistance with your current solution, call our Technical Support team at (800) 624-5234.
Get Faster Help Through the Customer Portal
Track case status in real time, receive quicker responses than email, access helpful Knowledge Base resources, and centralize all business-critical communications in one secure place.