Customer Center

For nearly 40 years, BCC Software has been dedicated to ensuring our customers are finding nothing but success from our postal software solutions and data quality services. Why? Because our customers are the foundation of our business.

Customer Support

Our Customer Support team is comprised of experts with a complex knowledge of not only BCC Software solutions, but of the mailstream and USPS® regulations as well. Each Customer Support team member is USPS® Mailpiece Design Certified, the only mailpiece design certification program approved by the U.S. Postal Service®. Customer Support is available from 8:00am EST to 7:00pm EST Monday through Friday.

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Training 

Our seasoned experts offer comprehensive training workshops and virtual express learning sessions that provide instruction appropriate to any level of software experience.

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Professional Services

BCC Software is more than a software company – we are dedicated to our delivering expertise to our customers when and how it’s convenient for them. Our seasoned Professional Services experts can work with you to ensure that you and your staff are fully up to speed on the ever-changing mailing industry, and help you maximize your use of BCC Software products and services.

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Customer Portal

The BCC Software Customer Portal is a secure and private site designed exclusively for BCC Software customers. You can check it frequently for important announcements, technical updates, industry issues, product information, and more.

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